Cookie Policy

1. Introduction

This Cookie Policy explains how ESTEL and its partners use cookies and similar tracking technologies. We use them to remember preferences, analyse usage, measure campaigns, and improve experience. See our Privacy Policy for full data practices.

2. Types of Cookies We Use

2.1 Essential Cookies

Required for core functionality: session management, CSRF protection, and consent preferences. Cannot be disabled.

2.2 Analytics Cookies

Google Analytics (_ga, _gid, _gat — up to 2 years) and Matomo (_pk_id, _pk_ref, _pk_ses — up to 13 months) for usage analysis. Opt-out available.

2.3 Marketing Cookies

Google Ads, Facebook Pixel, LinkedIn Insight Tag for conversion tracking and retargeting. Consent required.

2.4 Session Recording

Hotjar (_hjid, _hjSession_* — up to 365 days) for session recordings and heatmaps to improve usability. Consent required.

3. Cookie Retention Summary

4. Cookie Consent Management

Upon first visit you will see a cookie banner with Accept All, Reject All, and Manage Preferences options. Change preferences at any time by clearing browser cookies or contacting privacy@estel.tech.

5. Contact

Email: privacy@estel.tech · Company: ESTEL · Location: Sofia, Bulgaria